Management of Conflicts and Negotiation Multiple Choice Questions 1 PDF Book Download

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MCQ on Management of Conflicts and Negotiation Test 1

MCQ: Favored technique for resolving conflict is

  1. Negotiating
  2. Conciliation
  3. Removal of participants
  4. Not entertaining them

A

MCQ: Risk of scope change caused by increased user knowledge can be managed by improving communication with client and establishment of a

  1. Formal process to handle change
  2. Informal process to handle change
  3. Compromises to handle change
  4. Interface to handle change

A

MCQ: Fourth Point of Principled Negotiation is

  1. Invent options for mutual gain
  2. Insist on using objective criteria
  3. Separate the people from the problem
  4. Focus on interests, not positions

B

MCQ: "Objective is to find a solution so that no party can be made better off without making another party worse off", was said by

  1. Wall's solution
  2. Roget's solution
  3. Pareto-optimal solution
  4. Cohen solution

C

MCQ: Way in which organizations facilitate conflict integration is to establish

  1. Lateral relations
  2. Former Relations
  3. Formal Relations
  4. Basic relative relations

A