Buyer Decision Processes MCQs Quiz Online PDF Download

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MCQs on Buyer Decision ProcessesQuiz PDF Download

MCQ: Needs of customers are triggered by

  1. internal stimuli
  2. external stimuli
  3. both a and b
  4. none of above

C

MCQ: If product performance exceeds customer expectations, customer is

  1. satisfied
  2. dissatisfied
  3. delighted
  4. none of above

C

MCQ: Buyer decision process starts with

  1. need recognition
  2. information search
  3. evaluation of alternatives
  4. both b and c

A

MCQ: If customer's expectations and products performance matches, customer is

  1. satisfied
  2. dissatisfied
  3. delighted
  4. none of above

A

MCQ: In buyer decision process, stage in which purchase intention is transformed in to purchase decision is called

  1. need recognition
  2. information search
  3. purchase decision
  4. both b and c

C