Services Marketing Excellence MCQs Quiz Online PDF Download

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MCQs on Services Marketing ExcellenceQuiz PDF Download

MCQ: Marketing which describes skills to serve clients is classified as

  1. interactive marketing
  2. internal marketing
  3. external marketing
  4. descriptive marketing

A

MCQ: Routine work of pricing, distribution and promotion of services to customers is classified as

  1. descriptive marketing
  2. interactive marketing
  3. internal marketing
  4. external marketing

D

MCQ: Marketing done by motivating and training of employees for differential customer services is classified as

  1. interactive marketing
  2. internal marketing
  3. external marketing
  4. descriptive marketing

B