Services Differentiation MCQs Test Online PDF Download

Services differentiation multiple choice questions (MCQs), services differentiation test prep for online learning with business degree certificate eCourses. Learn product strategy setting multiple choice questions (MCQs), services differentiation quiz questions and answers. Career test on co-branding and ingredient branding, services differentiation, product line length, product mix pricing test for online internet marketing strategies courses distance learning.

Learn product strategy setting practice test MCQs: degree in which manufactured units are identical and meet specification given by customers is classified as, for free online courses with options reliability, durability, performance quality, conformance quality for online business bachelor's degree. Free skills assessment test is for online e-learning services differentiation quiz questions for competitive assessment in business majors with MBA GMAT practice tests for GMAT exam preparation.

MCQ on Services DifferentiationQuiz PDF Download

MCQ: Factors that can help in differentiation of services include

  1. delivery and installation
  2. customer training and consultation
  3. ordering ease
  4. all of the above

D

MCQ: Degree in which manufactured units are identical and meet specification given by customers is classified as

  1. reliability
  2. durability
  3. performance quality
  4. conformance quality

D

MCQ: Concept which refers how much process of order placement is easy is classified as

  1. ordering ease
  2. delivery
  3. customer training
  4. customer consulting

A

MCQ: Concept which states all activities for making product operational on planned location is classified as

  1. product uncontrollable return
  2. product controllable return
  3. installation
  4. product maintenance

C

MCQ: Products can be differentiated on basis of

  1. conformance and performance quality
  2. durability and style
  3. reliability and repair-ability
  4. all of the above

D