Services Differentiation Quiz Questions and Answers 95 PDF Download

Learn services differentiation quiz, online BBA marketing management test 95 for distance learning, online courses. Free marketing MCQs questions and answers to learn services differentiation MCQs with answers. Practice MCQs to test knowledge on services differentiation with answers, consumer segmentation, consumer goods classification, brand equity in marketing, customer value hierarchy, services differentiation test for online e-marketing courses distance learning.

Free services differentiation online course worksheet has multiple choice quiz question: product returns can be eliminated with better packaging, improved storage and transportation is classified as with choices uncontrollable returns, controllable returns, capital returns and differential returns with problems solving answer key to test study skills for online e-learning, formative assessment and jobs' interview preparation tips, study product strategy setting multiple choice questions based quiz question and answers.

Quiz on Services Differentiation Worksheet 95 Quiz PDF Download

Services Differentiation Quiz

MCQ. Product returns can be eliminated with better packaging, improved storage and transportation is classified as

  1. uncontrollable returns
  2. controllable returns
  3. capital returns
  4. differential returns


Customer Value Hierarchy Quiz

MCQ. In fifth level of customer value hierarchy, marketer converts augmented products into

  1. expected products
  2. basic product
  3. augmented products
  4. potential product


Brand Equity in Marketing Quiz

MCQ. Value creation practices such as welcoming and governing is classified as

  1. social networking
  2. impression management
  3. community engagement
  4. brand use


Consumer Goods Classification Quiz

MCQ. Kind of convenience goods that are purchased by consumers for an urgent need are classified as

  1. homogeneous goods
  2. emergency goods
  3. impulse goods
  4. staples


Consumer Segmentation Quiz

MCQ. Group of people who are self-sufficient and down-to-earth are considered as

  1. non-makers
  2. non-destroyers
  3. makers
  4. destroyers