Cultivating Customer Relationships Quiz Questions and Answers 75 PDF Book Download

Cultivating customer relationships quiz, cultivating customer relationships MCQs answers, marketing management quiz 75 to learn marketing courses online. Creating long-term loyalty relationships quiz questions and answers, cultivating customer relationships multiple choice questions (MCQs) to practice marketing test with answers for online colleges and universities courses. Learn cultivating customer relationships MCQs, marketing and customer value, services differentiation, customer needs, cultivating customer relationships test prep for digital marketing certification.

Learn cultivating customer relationships test with multiple choice question (MCQs): percentage or number of customers who move from one level to next level in buying decision process is called, with choices conversion rates, marketing rates, shopping rates, and loyalty rates for online associates degree business. Learn creating long-term loyalty relationships questions and answers for scholarships exams' problem-solving, assessment test for business analyst certification.

Quiz on Cultivating Customer Relationships Worksheet 75Quiz Book Download

Cultivating Customer Relationships Quiz

MCQ: Percentage or number of customers who move from one level to next level in buying decision process is called

  1. conversion rates
  2. marketing rates
  3. shopping rates
  4. loyalty rates

A

Customer Needs Quiz

MCQ: If price of product is $150, cost of maintenance is $15 and discounted salvage value is $85, then life cycle cost of product is

  1. $80
  2. $165
  3. $15
  4. $85

A

Services Differentiation Quiz

MCQ: Concept which states all activities for making product operational on planned location is classified as

  1. product uncontrollable return
  2. product controllable return
  3. installation
  4. product maintenance

C

Marketing and Customer Value Quiz

MCQ: Strategic plan to carry activities for profitable business unit is activity of

  1. business unit level
  2. division level
  3. decision level
  4. corporate level

A

What Influences Consumer Behavior Quiz

MCQ: Consumers who are sensitive in matter how other see us is classified in concept of

  1. self-concept
  2. self-monitors
  3. ideal self-concept
  4. actual self-concept

B