Cultivating Customer Relationships Quiz Questions and Answers 75 PDF Download
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Free online cultivating customer relationships course worksheet has multiple choice quiz question: percentage or number of customers who move from one level to next level in buying decision process is called with choices conversion rates, marketing rates, shopping rates and loyalty rates with online sample interview questions and answers, competitive tests preparation for business jobs hiring, study creating long-term loyalty relationships multiple choice questions based quiz question and answers.
Quiz on Cultivating Customer Relationships Worksheet 75 Quiz PDF Download
Cultivating Customer Relationships Quiz
MCQ: Percentage or number of customers who move from one level to next level in buying decision process is called
- conversion rates
- marketing rates
- shopping rates
- loyalty rates
A
Customer Needs Quiz
MCQ: If price of product is $150, cost of maintenance is $15 and discounted salvage value is $85, then life cycle cost of product is
- $80
- $165
- $15
- $85
A
Services Differentiation Quiz
MCQ: Concept which states all activities for making product operational on planned location is classified as
- product uncontrollable return
- product controllable return
- installation
- product maintenance
C
Marketing and Customer Value Quiz
MCQ: Strategic plan to carry activities for profitable business unit is activity of
- business unit level
- division level
- decision level
- corporate level
A
What Influences Consumer Behavior Quiz
MCQ: Consumers who are sensitive in matter how other see us is classified in concept of
- self-concept
- self-monitors
- ideal self-concept
- actual self-concept
B
