Services Differentiation Quiz Questions and Answers 95 PDF Book Download

Services differentiation quiz questions and answers, services differentiation MCQs with answers, marketing management test prep 95 to learn online marketing courses. Product strategy setting quiz, services differentiation multiple choice questions (MCQs) to practice marketing test with answers for online marketing degree. Learn services differentiation MCQs, consumer segmentation, consumer goods classification, brand equity in marketing, customer value hierarchy, services differentiation test prep for digital marketing certification.

Learn services differentiation MCQ with multiple choice questions: product returns can be eliminated with better packaging, improved storage and transportation is classified as, with choices uncontrollable returns, controllable returns, capital returns, and differential returns for business administration degree online. Learn product strategy setting questions and answers for problem-solving, merit scholarships assessment test for business analytics certifications.

Quiz on Services Differentiation Worksheet 95 PDF Book Download

Services Differentiation MCQ

MCQ: Product returns can be eliminated with better packaging, improved storage and transportation is classified as

  1. uncontrollable returns
  2. controllable returns
  3. capital returns
  4. differential returns


Customer Value Hierarchy MCQ

MCQ: In fifth level of customer value hierarchy, marketer converts augmented products into

  1. expected products
  2. basic product
  3. augmented products
  4. potential product


Brand Equity in Marketing MCQ

MCQ: Value creation practices such as welcoming and governing is classified as

  1. social networking
  2. impression management
  3. community engagement
  4. brand use


Consumer Goods Classification MCQ

MCQ: Kind of convenience goods that are purchased by consumers for an urgent need are classified as

  1. homogeneous goods
  2. emergency goods
  3. impulse goods
  4. staples


Consumer Segmentation MCQ

MCQ: Group of people who are self-sufficient and down-to-earth are considered as

  1. non-makers
  2. non-destroyers
  3. makers
  4. destroyers