Creating Long-term Loyalty Relationships Multiple Choice Questions 1 PDF Download

Learn creating long-term loyalty relationships multiple choice questions (MCQs), marketing management test 1 for online course prep exams. Practice cultivating customer relationships MCQs questions and answers on cultivating customer relationships, total customer satisfaction, building customer value, satisfaction and loyalty, customer databases and databases marketing for online b2b marketing course test.

Free creating long-term loyalty relationships quiz online, study guide has multiple choice question on regular customers of company's products are rewarded by designed programs, are classified as with options frequency programs, customer's program, distribution programs and none of above to test online e-learning skills for viva exam prep and job's interview questions with answers key. Study to learn cultivating customer relationships quiz questions with online learning MCQs for competitive exam preparation test.

MCQ on Creating Long-term Loyalty Relationships Quiz PDF Download Test 1

MCQ. Regular customers of company's products are rewarded by designed programs, are classified as

  1. customer's program
  2. frequency programs
  3. distribution programs
  4. None of above

B

MCQ. A persons feeling of pleasure which results in products performance that match expectations is called

  1. satisfaction
  2. dissatisfaction
  3. distinctive proposition
  4. superior value

A

MCQ. Marketing messages that are based to respect consumer's wishes and willingness is classified as

  1. permission marketing
  2. supplier marketing
  3. customer specified marketing
  4. activity marketing

A

MCQ. Second step in 'customer value analysis' is

  1. assessing quantitative importance
  2. examining specific segment
  3. monitoring customer value
  4. identifying benefits

A

MCQ. Collection of individual customer comprehensive information which is accessible and actionable is classified as

  1. company database
  2. individual database
  3. customer database
  4. detailed database

C