BBA Management Online Courses

BBA Marketing Management Practice Tests

BBA Marketing Management Online Tests

Customer Needs Multiple Choice Questions (MCQ) PDF Download

Free Customer Needs Multiple Choice Questions (MCQ Quiz) with Answers (Customer Needs MCQ PDF Book) download to learn marketing management online courses. Practice Designing and Managing Services Multiple Choice Questions and Answers (MCQs), Customer Needs quiz answers PDF to learn online BBA courses. The Customer Needs MCQ App Download: Free learning app for services industries, service mix categories, customer expectations test prep for online BBA courses.

The MCQ: Services such as repair and installation services are classified as; "Customer Needs" App Download (Free) with answers empathy services, value-augmenting services, facilitating services and assurance services to learn online BBA courses. Study customer needs quiz questions, download Google eBook (Free Sample) for online business administration colleges.

Customer Needs MCQs: Questions and Answers PDF Download

MCQ 1: The services such as repair and installation services are classified as

  1. empathy services
  2. value-augmenting services
  3. facilitating services
  4. assurance services

MCQ 2: The purchase cost of product is included into cost of maintenance and is subtracted from discounted salvage value to calculate

  1. purchase cycle cost
  2. cost of responsiveness
  3. life cycle cost
  4. assurance cost

MCQ 3: If the price of product is $150, cost of maintenance is $15 and the discounted salvage value is $85, then the life cycle cost of product is

  1. $80
  2. $165
  3. $15
  4. $85

MCQ 4: The services provide by the companies that are beyond the performance and functioning of the product are classified as

  1. empathy services
  2. value-augmenting services
  3. facilitating services
  4. assurance services

BBA Marketing Management Practice Tests

Customer Needs Learning App & Free Study Apps

Download Customer Needs MCQs App to learn Customer Needs MCQs, Marketing Management Learning App, and Financial Management MCQ Apps. Free "Customer Needs" App to download Android & iOS Apps includes complete analytics with interactive assessments. Download App Store & Play Store learning Apps & enjoy 100% functionality with subscriptions!

Customer Needs App (Android & iOS)

Customer Needs App (Android & iOS)

Marketing Management App (Android & iOS)

Marketing Management App (iOS & Android)

Financial Management App (Android & iOS)

Financial Management App (Android & iOS)

Business Mathematics App (Android & iOS)

Business Mathematics App (iOS & Android)