Retention Management System Multiple Choice Questions (MCQ) PDF Download

MCQ 1: The loss of customer contacts, the break-in time of employees and unfamiliarity with products of organization are classified as

1. separation costs
2. productivity costs
3. training costs
4. hiring costs

MCQ 2: The exit interview time, the expenses of unemployment and legal fees of challenged separations are classified as

1. training costs
2. hiring costs
3. separation costs
4. productivity costs

MCQ 3: The recruiting expense, relocation costs and employment testing costs are classified as

1. separation costs
2. productivity costs
3. training costs
4. hiring costs

MCQ 4: The kind of interviews taken place in organizations to ask about possible reasons leads to job turnover are classified as

1. employee firing interviews
2. transfer interviews
3. termination interviews
4. exit interviews

MCQ 5: The number of employees separation during a specific period is divided by number of employees at midmonth and is multiplied to 100, is used to calculate

1. absenteeism rate
2. satisfaction rate
3. turnover rate
4. employment rate